Privacy Policy
Last Updated: September 2026
Somaya Solar Solutions Limited respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, submit an enquiry, contact our team, or interact with our solar services, and how that information may be used and protected.
By using this website or voluntarily submitting your information, you acknowledge the practices described in this Privacy Policy.
Contact: info@somayasolar.com
Information We May Collect
The information we collect depends on how you interact with our website and services.
You may provide information such as:
- Name
- Email address
- Phone number
- Company or organisation name
- City, state, or project location
- Solar project requirements
- Property or site-related details shared for project evaluation
- Information submitted through enquiry, contact, or consultation forms
- Any other information you voluntarily share with our team
For business or project enquiries, we may also request additional information reasonably required to understand and evaluate the proposed solar project.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through cookies, analytics tools, and similar technologies.
This may include:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Time spent on the website
- Referral source
- General website interaction and usage information
This information helps us understand how visitors use our website and identify areas where the experience can be improved.
How We Use Your Information
We may use information collected through the website to:
- Respond to enquiries and consultation requests
- Understand your solar project requirements
- Contact you regarding requested products or services
- Prepare or discuss project proposals and potential solutions
- Coordinate site surveys or project-related discussions
- Provide customer and technical support
- Improve our website, services, and customer experience
- Analyse website traffic and performance
- Send relevant business, service, or marketing communications where permitted
- Maintain appropriate business and enquiry records
- Prevent misuse, fraud, or security incidents
- Meet applicable legal or regulatory requirements
We aim to use personal information only for legitimate and relevant business purposes.
Solar Project & Site Information
When you enquire about a residential, commercial, industrial, institutional, or government solar project, you may choose to provide information about your property, electricity requirements, available space, location, or other project details.
We use this information to better understand the requirement and, where appropriate, evaluate possible solar solutions.
Project-specific information may also be used for engineering, quotation, installation, commissioning, maintenance, or related activities where you engage Somaya Solar for such services.
Cookies & Analytics
Our website may use cookies and similar technologies to support website functionality and understand visitor behaviour.
Cookies may help us:
- Understand how visitors navigate the website
- Measure website traffic and performance
- Remember certain user preferences
- Identify technical or usability issues
- Improve the overall website experience
We may use third-party analytics services, including tools such as Google Analytics, where applicable.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
How We Share Information
Somaya Solar Solutions Limited does not sell or rent your personal information to third parties.
Where reasonably necessary, information may be shared with trusted parties supporting our operations, such as:
- Technology and website service providers
- Analytics service providers
- Solar project contractors or implementation partners, where relevant
- Logistics and supply partners
- Professional advisers
- Government, regulatory, or legal authorities where disclosure is required by law
Where third-party service providers process information on our behalf, we expect them to use it only for the relevant service or purpose.
Data Security
We take reasonable administrative, organisational, and technical measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, electronic storage system, or internet transmission method can be guaranteed to be completely secure. Users should therefore exercise reasonable care when sharing information online.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing customer or project relationships, maintaining business records, and meeting applicable legal requirements.
Retention periods may vary depending on the nature of the information and the relationship with the individual or organisation concerned.
Marketing Communications
Where permitted, we may contact you with information about our solar solutions, services, projects, or other relevant business updates.
If you no longer wish to receive promotional communications, you may request to unsubscribe or contact us using the details provided below.
Service-related or project-related communications may still be sent where necessary to manage an active enquiry, contract, or project.
Your Choices & Personal Data Requests
Subject to applicable law, you may contact us if you would like to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Withdraw consent where processing is based on consent
- Raise a concern regarding how your personal information is being handled
We may need to verify your identity before responding to certain requests.
Some information may need to be retained where required for contractual, regulatory, legal, or legitimate business purposes.
Third-Party Links
Our website may include links to external websites or services.
Somaya Solar Solutions Limited does not control the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
Children's Privacy
Our website and solar EPC services are intended primarily for adults, businesses, organisations, and individuals capable of entering into relevant transactions or enquiries.
We do not knowingly seek to collect personal information from children through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or applicable requirements.
The latest version will be published on this page along with the revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:
Somaya Solar Solutions Limited
C-159, Bulandshahr Road Industrial Area,
Ghaziabad, Uttar Pradesh - 201009
Email: info@somayasolar.com
Phone: +91-8700035846
Alternate Contact: +91-9873079758
